Alignment using the balanced scorecard to create corporate synergies, robert s kaplan and david p norton boston mass. Balanced scorecard in powerpoint format in powerpoint. The book provides an excellent complement to the two kaplan. Paul niven, author of balanced scorecard evolution home. However, if the balanced scorecard is to merit its description as an innovative approach to performance measurement, it has to be much. Successful step by step implementation of the balanced.
It provides extensive background on performance management and the balanced scorecard, and focuses on guiding a team through the stepbystep development and ongoing implementation of a balanced scorecard system. The specific measures that a company develops should reflect the specific drivers and strategy of the business. Strategy execution training by bsc designer free plan. Paul nivens analogy of the balanced scorecard is that of a tree see figure 1. Step one also includes preparing a change management plan for the organization, and conducting a focused communications workshop to identify key messages, media outlets, timing, and messengers. Niven and others published balanced scorecard stepbystep for government and nonprofit agencies p. Balanced scorecard bsc is a powerful tool that gives to managers a fast, but comprehensive view of the. Paul niven, through his experience as project leader at the excellent and highly successful implementation at nova scotia power, and subsequently as a balanced scorecard consultant, is one of the few who can talk and write knowledgeably about how to make the scorecard happen in an organization. The balanced scorecard identifies the factors that create longterm economic value in an organization, for example. Paul has more than a dozen years experience developing performance management systems for fortune, small and medium sized companies, public sector agencies, and nonprofit. Paul niven includes another good assessment tool in his latest book balanced scorecard stepbystep for government and nonprofit. The balanced scorecard definesthe key matrixes you should examine and how.
The book provides a practical road map, step bystep, to plan, execute, and sustain a winning. It provides a framework for measuring company strategy and performance, which translates your strategy into a setof tangible objectives. This book explains how an organization can measure and manage performance with the balanced scorecard methodology. As a practitioner and thought leader, paul niven is superbly bridging the gulf. Publication date 2002 topics organizational effectiveness measurement, performance measurement publisher new york. My experiences as a balanced scorecard practitioner with a large canadian company taught me that tremendous results are possible with the tool, but to attain. Balanced scorecard stepbystep for government and nonprofit agencies second edition paul r. In addition, he shows how to become a strategyfocused organization by imbedding the balanced scorecard into critical organizational processes. Paul niven translates the concepts of the bsc into a toolkit and approaches that are ideally suited to the nonprofit environment. Balanced scorecard example the following is an example of how one might develop a balanced scorecard. How to launch your first balanced scorecard, step by step. Maximizing performance and maintaining results niven.
There are literally thousands of balanced scorecard toolkits and building methodologies, but the 9step framework designed by howard rohm of the balanced scorecard institute, a strategy management group, us, washington, was found to be the most relevant, practical and implementable one. We have been doing live presentations to the staff, we released a video, and we have written and released a brochure and a. He is the author of the acclaimed balanced scorecard stepbystep. It provides feedback on internal and external processes and outcomes in order to continuously improve strategic performance. Having a fullfledged strategic communication plan around your scorecard really will help.
Building on the success of the first edition, the second edition includes new cases based on the authors experience implementing the balanced scorecard at government and nonprofit. Niven is a writer, consultant and speaker on the subject of the balanced scorecard. Get your kindle here, or download a free kindle reading app. The balanced scorecard is a workshop technique for establishing the most useful high level measures by which to monitor your companys units progress and performance against its strategic goals. Niven and 20000 other business, leadership and nonfiction books on getabstract. Niven is a management consultant and noted speaker on the subject of the balanced scorecard. Kaplan and norton recommend a ninestep process for creating and implementing the balanced scorecard in an organization. Maximizing performance and maintaining results, second edition as a practitioner and thought leader, paul niven is superbly bridging the gulf between bsc theory and application through handson experiences and realworld case studies. In balanced scorecard stepbystep, second edition, paul niven provides an intuitive and incredibly effective blueprint for transitioning strategic ambition to execution. The learning and growth perspective are the roots, the trunk is the internal process perspective, customers are the branches, and the leaves are the financial perspective. Pdf the balanced scorecard concept has been adopted by all types of. Paul niven, author of balanced scorecard evolution posts. He has created many balanced scorecard systems for large and small, public and private organizations.
Paul s pragmatic approach provides leaders with a tool for managing a companys journey from strategic ideas to worldclass performance. In balanced scorecard stepbystep, second edition, paul niven provides an intuitive and. Niven, balanced scorecard stepbystep for government. Paul niven, author of balanced scorecard evolution, ramona. In balanced scorecard stepbystep for government and nonprofit agencies, the author adapts his knowledge of and experience with balanced scorecard bsc in the forprofit sector to the notforprofit and public sectors. Focus intensely on comprehensive strategic communication. Balanced scorecard examples with stepbystep guide youtube. Balanced scorecard in ms excel format in bscinexcel.
As a practitioner and thought leader, paul niven is superbly bridging the gulf between bsc. Balanced scorecard step by step guides readers through the processes required for a successful balanced scorecard project. Balanced scorecard stepbystep for government and nonprofit agencies. Replacing the budget with the balanced scorecard is a step. Download free examples of balanced scorecard and strategy map. Using the balanced scorecard, companies create their own unique measures of these four aspects of the business. The book provides a practical road map, step bystep, to plan, execute, and sustain a winning scorecard campaign. Anytown hospital has just finished a twoday retreat where they revised and updated their mission and vision statements and drafted a strategic plan. Balanced scorecard stepbystep free summary by paul r. The balanced scorecard is a management system that enables an organization to clarify their vision and strategy and translate it into action. Buy strategy execution training free balanced scorecard video tutorial from business model. Pdf how to build a successful balanced scorecard researchgate.
He is the author of balanced scorecard step bystep. The information included is fictional and is provided to simply demonstrate the process. Niven balanced scorecard pdf the use of the balanced scorecard was chosen because of its broad recognition. Maximizing performance and maintaining results has been translated to over fifteen languages around the globe. Pauls pragmatic approach provides leaders with a tool for managing a companys journey from strategic ideas to worldclass performance. Step one of the scorecard building process starts with an assessment of the organizations mission and vision, challenges pains, enablers, and values. Access a free summary of balanced scorecard stepbystep, by paul r.
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